Need help with your new purchase? You're in the right place!
You've purchased one of our products ... thank you very much and congratulations on owning a fine piece of technology!
We go to great lengths to ensure our products meet the highest levels of quality and usability, but we understand that sometimes things can get a little confusing. In those rare cases where something doesn't seem to be working the way it should, or if you need a little more info than the manual provides, please watch our video guides below.
important safety information
Our BLU TPMS External Sensors are installed on the end of your air valve stem, replacing your standard valve cap. These sensors require 3/4 “ clearance space when spinning on your wheel. You must check to ensure that these sensors will not come in contact with your brake calipers or any wheel components (especially if you have 90 degree, 45 degree or off-center/off-set air valve stems on your wheels). Sensors with improper clearance can be damaged and/or destroyed and will void product warranty. This can also be dangerous to riders and passengers as it could affect the condition of your air valve stem potentially resulting in loss of tire pressure.
frequently asked questions
Yes, as long as you make sure the battery door o-ring is properly seated when screwing the door back on.
Yep! Both Internal and External sensors are compatible with Nitrogen-filled tires.
No. Internal sensors have a very small hole which allows air into the device for pressure and temperature reading. Tire compounds such as 'fix-a-flat' or 'Ride-On' can clog this hole, possibly rendering the sensor useless. External sensors are exposed to the inside of the tire via their direct connection to the tire stem, therefore the same potential for damage exists. Use of these types of internal sealants will void sensor warranties.
Yes, but the sensors need to be mounted in a specific fashion to ensure they are able to function properly. Click the button below for detailed info.
Motorcycle Wheel Internal
Yes! 100 and 150 psi sensors can be registered on the same vehicle in app. Keep in mind there are no external markings on the sensors indicating their pressure range, nor does the app communicate this information. It’ll be up to you to remember which pressure range sensor is on which tire.
Range will depend primarily on how much vehicle is between the sensors and where the phone is situated in the cab. Usually connectivity will begin to diminish at 20-25'. If you find that your sensors are not updating the pressure and temp data in the app during a trip, you can remedy this by installing our Bluetooth signal booster.
Camera and Location Settings on an Android Device
When installing the app for the first time, you will be asked to allow access to camera and location services, please allow access for both. The app requires access to the camera in order to scan the QR codes on each sensor during set-up, and Location Services is used as part of the sensor-to-app communication protocol.
Occasionally Android does not register user approval for access, which will prevent the app from working properly...the app will complain that the camera is inaccessible and/or sensor data windows will not display pressure and temperature information and will remain blank.
The fix is to simply launch the Android Settings app and manually activate permissions for Camera and Location Services.
Click through the screenshots below for a visual walkthrough of this procedure.
Additional troubleshooting tips and tricks
Looking for an instruction manual? Click to view or download!
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